Client Advisor & Certificated Flight Instructor (CFI-I, MEI) with a background in aviation training, operations, and safety. My experience in the cockpit has strengthened my ability to make sound decisions under pressure, communicate clearly, and operate with accountability.

Prior to aviation, I built a foundation in customer-facing and regulated environments within banking and insurance. This experience developed a strong attention to detail, risk awareness, and a client-focused approach that I carry into aviation today.

In my current role, I work closely with prospective and active pilots, guiding them through training programs while supporting flight operations and maintaining a high standard of service and coordination.

My focus is on building experience, contributing to safe and efficient operations, and continuously improving as both a pilot and aviation professional.

Education

Taunton High School
High School 9/1/2016 - 6/1/2021
University of Massachusetts - Dartmouth
Finance 9/1/2021 - 5/1/2023

Work Experience

Client Advisor
Mike Goulian Aviation 3/1/2026 - 3/1/2026 - Business development for all of school’s training programs - Managing initial client inquiries, follow-ups, meetings, tours, scheduling, and logistics - Overseeing new client onboarding - Coordinating flight reservations - Maintaining active relationships with training students, aircraft owners, and dry-lease customers - Supporting customer service, management, and maintenance teams as needed
Certified Flight Instructor
Self-Employed - Present - FAA Certified Flight Instructor (CFI-I, MEI) - Committed to fostering safe, professional, and engaging learning environments - Providing one-on-one instruction, flight reviews, and ground instruction
Customer Service Representative
Mike Goulian Aviation - 3/1/2025 - Assist customers with flight inquiries, enhancing satisfaction and loyalty. - Coordinate aircraft ground handling, ensuring smooth and safe operations. - Maintain aircraft cleanliness, improving efficiency. - Oversee facility upkeep, contributing to operational excellence. - Worked closely with team members to streamline communication and enhance service delivery, promoting a culture of teamwork

Aircraft Experience

TBM 850
  • Time in Type: 5 hrs
  • Last Training: October 5, 2026
Cirrus
  • Time in Type: 70 hrs
  • Last Training: July 21, 2026
Piper
  • Time in Type: 230 hrs