Education

Georgia Gwinnett College
Bachelor’s in Business Management - Marketing -

Work Experience

Customer Service Representative
Sports Warehouse 20-04-2023 - 24-09-2024 Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. Developed strong product knowledge to provide informed recommendations based on individual customer needs. Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Digital Specialist
Memory Fortress 01-05-2021 - 03-03-2022 Demonstrated strong attention to detail while working with complex systems. Effectively managed multiple engagements and met deadlines. Identified inefficiencies with current processes and worked with management to incorporate new technology/methods, resulting in increased productivity.
Infantryman
United States Marine Corps 01-03-2014 - 01-01-2018 Maintained over $100,000+ in equipment with no loss by using preplanned organization and teamwork. Managed 3+ employees in combat training operations per SOP to ensure optimal productivity and safety. Trained and instructed junior Marines on Weapon and Land Navigation subject areas.

Aircraft Experience

Piper, PA-28
  • Time in Type: 214.5 hours hrs
Piper, PA-44
  • Time in Type: 34.6 hours hrs
Cessna
  • Time in Type: 0.6 Hours hrs