I am a retired Air Force veteran who served 20 years.  I have experience leading people, providing customer service, following checklist, tracking resources, and training people.  Additionally, I have worked at AutoZone, and the Navy Exchange. I enjoy interacting with people and heling out where I can.  I look forward to bringing my array of skills to my new work environment.

Education

California Aeronautical University
Bachelor of Science, Aeronautics - December 2026
Community College of the Air Force
Associate of Applied Science - November 2016

Work Experience

Sales Personnel/Customer Satisfaction/Commercial Driver
AutoZone 01-01-2026 - Present • Advised customers on automotive products and resolved concerns to ensure high satisfaction. • Processed merchandise sales and returns accurately in a fast-paced environment. • Handled hazardous waste disposal and supported loss prevention efforts per company and legal standards. • Delivered merchandise to commercial customers accurately and promptly without damage or incident using appropriate vehicle, and delivery and handling methods. • Returned commercial customer merchandise that was unused or incorrect to store and acquired appropriate replacement merchandise.
Store Worker
Navy Exchange 01-05-2024 - 31-12-2024 • Supported customers with purchases and loading, ensuring efficient and friendly service. • Handled furniture sales and coordinated delivery and pickup logistics. • Maintained showroom layout in line with sales plans to boost visibility.
Sales Personnel/Customer Satisfaction
AutoZone 01-04-2022 - 31-08-2023 • Advised customers on automotive products and resolved concerns to ensure high satisfaction. • Processed merchandise sales and returns accurately in a fast-paced environment. • Handled hazardous waste disposal and supported loss prevention efforts per company and legal standards.
Team Lead Maintenance Technician
United States Air Force 19-09-1999 - 19-10-2019 • Led 4 trainers and schedulers, while providing administrative oversight for 274 employees responsible for nuclear and missile defense response and reaction. • Coordinated with engineers and contractors on 3 facility upgrade projects valued at over $8M • Oversaw onboarding, training, and processing security requirements for new employees, enabling all personnel access to classified, top secret materials and processes • Validated 31 work groups Operating Instructions; corrected 47 errors and assured compliance across 92 functional areas and ensured success of a $23M mission • Replaced 7 $150K CALCM engines and finished 2 weeks ahead of schedule, exceeding the 90% standard by 2%, saving general contractor and subcontractor costs • Performed 28 weekly program inspections and corrected 11 discrepancies – reduced quality assurance fail rate by 15%.
Quality Assurance and Evaluation
19-09-1999 - 19-10-2019 • Initiated 50+ missile inspections resulting in the development of solutions for 25 errors and 8 deficiencies being identified and corrected without loss of mission readiness. Directed inspections and evaluations of work quality and performance of 250+ nuclear missile technicians • Utilized a $900K ALCM test set to electrically check 465 missiles worth over $680M and 78 launch systems worth $188M; inspected and replaced missile components, engines, and explosive systems, extending the weapon’s service life • Saved more than $20K in funds and average of 20+ man hours’ weekly • Coordinated and oversaw all electronics testing and troubleshooting for launch platforms and subcomponents valued at over $3.5B • Managed performance reports, mentor programs, and retraining activities for 300+ employees • Evaluated materials via the quality assurance program – oversaw 15 inspections, corrected 205 discrepancies, received an ‘excellent’ rating at over 90%.
Materials Controller
19-09-1999 - 19-10-2019 • Coordinated and created 2,000 unscheduled work orders; ensured unhindered materials flow critical to the entire organization’s mission readiness. Tracked over 165 assets valued over $88K maintaining vital network access and improving critical reporting by 15%. • Facilitated 85 system deliveries and coordinated movements within 4 geographically separated units – achieved a 99.8% accuracy rating • Processed over 12,000 materials work orders and validated actions for 7 different departments of personnel • Led monthly inventories for materials and performed checks on 459 high security locks; restructured and overhauled 26 containers with 3,400+ pieces of maintenance equipment

Aircraft Experience

C-172
  • Time in Type: 481 hrs
  • Last Training: August 23, 2026
  • Training Type: Inital
  • Facility: California Aeronautical University